# Medicus AI — Full Reference for LLMs

> Health intelligence that understands you.

Medicus AI translates complex health data into personalised, actionable intelligence — from lab insights and coaching to longevity reports, powered by LLMs. Founded in Vienna in 2016 by Dr. Baher Al Hakim (CEO) and Dr. Nadine Nehme (CSO).

## Company Overview

- Legal name: Medicus AI FlexCo
- Headquarters: Vienna, Austria
- Founded: 2016
- Reach: 35M+ patients with access worldwide
- Markets: 18 international markets including Austria, Germany, France, UK, UAE, Saudi Arabia, USA, Japan, China, Luxembourg
- Partners: 50+ healthcare providers including Sonic Healthcare, Mediclinic, Labor Berlin, Bionext Labs, IMC, Dallah Hospital
- Languages: 10 supported languages
- Compliance: GDPR, EU AI Act (limited-risk AI), MDR (outside scope — non-medical software), ISO 15189

## Product Suite

Medicus AI offers six interconnected products forming one intelligent health ecosystem.

### Smart Insights — AI Interpretation Engine
URL: https://www.medicus.ai/smart-insights

The foundation layer that powers all other products. Smart Insights is an LLM-powered interpretation engine covering 1,000+ biomarkers across 10 languages. It blends 10 years of deterministic, clinically validated medical content with generative AI narratives to produce personalised health interpretations.

Key capabilities:
- 1,000+ biomarkers covered with validated medical content
- 10 languages supported
- Hybrid approach: deterministic accuracy layer + LLM-generated narratives
- 10 years of clinical content development
- Powers Smart Reports, Health Copilot, and HealthSpan Report

### Health Copilot — Conversational Health AI
URL: https://www.medicus.ai/health-copilot

A conversational AI agent that answers health questions using real patient data. Features persistent patient memory that builds structured profiles over time, multi-tiered safety workflows, and draws from 5,000+ validated medical sources.

Key capabilities:
- Persistent memory with structured patient profiles
- Multi-tiered safety workflows for clinical accuracy
- 5,000+ validated medical sources
- Multi-turn conversations with context retention
- Embeddable into Smart Reports and other products
- Customisable personality and branding per partner

### HealthSpan Report — Biological Age Insights
URL: https://www.medicus.ai/healthspan-report

A science-backed longevity agent that calculates Estimated Phenotypic Age from standard blood biomarkers or validated health assessments. Delivers a HealthSpan Score (0-100), identifies top 3 risks and strengths, and generates personalised action plans.

Key capabilities:
- Biological age calculation from blood biomarkers
- HealthSpan Score on a 0-100 scale
- Top 3 risks and top 3 strengths identification
- Personalised action plan generation
- Peer benchmarking by age and gender
- Works with both lab data and health assessment data

### Smart Reports — AI Lab Result Interpretation
URL: https://www.medicus.ai/smart-reports

The flagship delivery product that transforms complex lab results into personalised health narratives using LLMs. Reaches 35M+ patients worldwide through 50+ healthcare providers. Features multi-channel delivery (mobile, web, PDF, print) with embedded Health Copilot for real-time follow-up questions.

Key capabilities:
- LLM-powered personalised health narratives
- Multi-channel: mobile app, web portal, PDF, print
- Embedded Health Copilot for conversational follow-ups
- White-label customisation for healthcare partners
- 35M+ patients with access globally
- Powered by Smart Insights engine

### Smart Wellbeing — AI Assessment & Coaching
URL: https://www.medicus.ai/smart-wellbeing

An AI-powered wellbeing assessment platform covering physical, psychological, and lifestyle dimensions. Paired with an LLM-driven coach that delivers unlimited personalised guidance, adapting to patient goals and health data over time.

Key capabilities:
- Comprehensive health assessment across multiple dimensions
- LLM-driven AI coaching with unlimited interactions
- Gamification with achievements and habit tracking
- Adaptive guidance based on patient goals and progress
- Programme-based coaching journeys
- Integration with Smart Reports data

### HomeWell — AI-Powered At-Home Care
URL: https://www.medicus.ai/homewell

An AI-first at-home care platform that uses LLMs to personalise every step: intelligent test recommendations via embedded Health Copilot, appointment booking, live nurse tracking, and rapid results (24-48h typical) delivered through Smart Reports with AI-generated narratives.

Key capabilities:
- AI-powered test recommendations
- Live nurse tracking for home visits
- 24-48h typical result turnaround
- Results delivered via Smart Reports
- Health Copilot integration throughout
- Licensed professionals handle all clinical services

## Technology

Medicus AI's platform is built on a hybrid AI architecture:

1. Deterministic layer: 10 years of clinically validated medical content providing accuracy guarantees
2. Generative layer: LLM-powered narratives that personalise communication for each patient
3. Safety layer: Multi-tiered clinical safety workflows ensuring medical accuracy
4. Memory layer: Persistent patient profiles that enable contextual, longitudinal health intelligence

## Security & Compliance

URL: https://www.medicus.ai/security

- GDPR compliant with data protection by design
- EU AI Act aligned (classified as limited-risk AI system)
- MDR regulatory clarity (non-medical decision-support software)
- ISO 15189 laboratory standard compatibility
- Enterprise-grade security with on-premise hosting support
- Clinical-grade guardrails for all AI outputs

## Contact

- Website: https://www.medicus.ai
- Book a demo: https://www.medicus.ai/book-demo
- LinkedIn: https://www.linkedin.com/company/medicusai
- X/Twitter: https://x.com/medicusai